Service Industries
Service Industry
Professional and Business Service Departments
Your business needs a unique system with specific search queries. You may be an independent entity, or you may have several locations or franchisees. The data you need to corral may come from a few departments, or multiple departments across large geographical areas. It feels like there is no product that meets your needs.
You are right.
Finding a pre-built solution that will handle all your needs is tough. At Indigital, our solutions do not come from a box. We’ll work with you to determine your goals and design a document management solution that exceeds your expectations.
Automate Your Data
Service industry professionals, service departments and B2B organizations are often swamped with paper. When emailing single scanned documents, it’s easy to lose track of document changes, and the risk someone is working with the wrong document version is high. Information may be incomplete or missing, resulting in additional requests and reducing productivity. Customer service can suffer because of slow decision-making.
Filing hard copies and managing folders does not solve this problem. Traditional file systems are labor intensive and information retrieval is slow and costly. The time spent filing, retrieving, tracking and sharing documents can be better used elsewhere. Hard copy files are subject to damage, document loss and have no additional security features. Automating your document management increases accuracy, improves information integrity and allows for real-time collaboration and decision-making. It also enhances the customer experience.